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Didn't fall in love with your purchase? Or didn't quite fit the way you had hoped? No problem!
  • You may return your purchase to us within 14 days for a store credit. We do not issue refunds for change of mind purchases.
  • Items must be as new in original packaging; have original tags, must not be worn, must not be washed or have any fragrance applied or make-up stains.
  • Pink Venom reserves the right to decline your return if return terms are not met.
  • Return postage cost is the responsibility of the purchaser unless delivered faulty.


For hygiene purposes the following items are not eligible for return:

  • Cosmetics
  • Hair Accessories
  • Hats
  • Lingerie
  • Swimwear
  • Earrings


To lodge a return, please click the link below:

Make a return


Faulty Item

We want you to be 100% satisfied with your shopping experience and items purchased. Quality checks are conducted on all items prior to despatch; however, should something be missed at this stage and your order is delivered with a fault we will happily offer you a refund or a store credit to 115% of the item value.

Please send photos of the item that clearly identify the fault to info@pinkvenom.com.au